Legal

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Fuye Digital Media (Thailand) Co., Ltd. website and your engagement with Fuye Digital Media (Thailand) Co., Ltd. (“Fuye Digital Media,” “we,” “us,” or “our”) for digital marketing services.

Last Updated: September 18, 2026

By accessing our website, requesting a proposal, approving a quotation, signing an agreement, paying an invoice, or otherwise engaging our services, you agree to these Terms together with any applicable proposal, quotation, statement of work, service agreement, or other written agreement between you and us.

If there is a conflict between these Terms and a separately signed agreement, the signed agreement will take precedence to the extent of the conflict.

01 — About Fuye Digital Media

Company: Fuye Digital Media (Thailand) Co., Ltd.

Website: fuyedigitalmedia.com

Address: 192/54 Kulpunville Village, Moo 4, Mae Hia Sub-district, Muang District, Chiang Mai Province Chiangmai 50100 Thailand

Email: sales@fuyedigitalmedia.com

Fuye Digital Media provides digital marketing services including lead generation, conversion optimization, paid campaign management, and brand visibility solutions.

Our services may involve third-party advertising, analytics, social media, website, CRM, tracking, and marketing platforms.

02 — Definitions

For these Terms:

03 — Acceptance of These Terms

These Terms apply when you:

If you are entering into an agreement on behalf of a company or other organization, you confirm that you have the authority to do so.

04 — Our Services

Our Services may include:

The exact Services provided to you will depend on your agreed scope.

05 — Proposals and Scope of Work

Before work begins, we may provide a proposal, quotation, statement of work, service agreement, or similar document describing:

Only the Services expressly included in the agreed scope are included in the applicable fee.

Requests outside the agreed scope may be treated as additional work and may incur additional charges.

06 — Changes to Scope

Marketing projects can change as new information becomes available.

If you request additional work, new campaigns, additional platforms, significant revisions, new landing pages, additional creative, integrations, or other work outside the original scope, we may:

We will not be responsible for delays caused by scope changes that require additional work or approval.

07 — Client Responsibilities

You agree to provide information, access, materials, approvals, and cooperation reasonably required for us to perform the Services.

This may include:

You are responsible for ensuring that information supplied to us is accurate, current, complete, and lawful.

08 — Client Approvals

Certain work may require your approval before publication or launch.

You are responsible for reviewing and approving:

Once approved, you authorize us to proceed with the approved material.

Delays in providing approvals may affect launch dates and project timelines.

09 — Advertising Budgets

Advertising media spend is separate from our professional fees unless expressly stated otherwise.

You are responsible for paying advertising platforms directly or providing the required payment method or budget arrangement.

Advertising spend may include charges from platforms such as:

We do not control the pricing, auction systems, billing policies, availability, or technical operation of third-party advertising platforms.

10 — No Guarantee of Advertising Results

Digital advertising performance depends on many factors outside our control.

We do not guarantee:

Our role is to apply the agreed strategy, management, optimization, and marketing expertise to the campaign.

Past performance, projections, estimates, benchmarks, or examples do not guarantee future results.

11 — Lead Generation

Where we provide lead-generation services, lead volume and quality can be affected by:

We do not guarantee that every lead will become a customer or revenue opportunity.

Unless expressly agreed otherwise, the Client is responsible for contacting, qualifying, nurturing, and closing leads.

12 — Conversion Optimization

Conversion optimization involves testing and improving elements that may influence user behavior.

We may recommend or implement changes to:

Testing does not guarantee that a particular variation will produce a specific commercial result.

Where testing is performed, results may vary according to traffic volume, audience, campaign conditions, and other factors.

13 — Paid Campaign Management

Our paid campaign services may include:

The specific activities included depend on the agreed scope.

We may recommend changes to budgets, targeting, creative, landing pages, or campaigns based on available performance information.

Final decisions regarding advertising budget and commercial strategy remain with the Client unless otherwise agreed in writing.

14 — Third-Party Advertising Platforms

Advertising campaigns depend on third-party platforms.

Those platforms may:

We are not responsible for losses caused by changes, restrictions, suspensions, outages, policy enforcement, or other actions taken independently by third-party platforms.

We will use reasonable efforts to identify and address issues within the scope of our Services.

15 — Advertising Policy Compliance

You are responsible for ensuring that your products, services, claims, promotions, offers, and business practices comply with applicable laws and platform requirements.

This includes providing accurate information about:

We may refuse to publish or continue campaigns that we reasonably believe could violate applicable law, advertising rules, platform policies, or these Terms.

16 — Client Content and Materials

You retain responsibility for materials you provide to us.

You represent that you have the necessary rights, permissions, licenses, and authority to provide and use those materials for the intended marketing purposes.

This may include:

You authorize us to use those materials solely as reasonably necessary to provide the agreed Services.

17 — Marketing Claims and Customer Content

You are responsible for the accuracy and legal basis of claims concerning your business, products, services, results, customers, pricing, or offers.

Where you provide testimonials, reviews, statistics, certifications, awards, guarantees, or performance claims, you are responsible for ensuring that you have the right to use them and that they are accurate and properly supported.

We may request clarification or supporting documentation where reasonably necessary.

18 — Intellectual Property

Unless otherwise agreed in writing, each party retains ownership of intellectual property it owned before the engagement.

Client-owned materials remain the Client’s property.

Subject to full payment of applicable fees, rights in specifically commissioned final deliverables may be transferred or licensed to the Client as stated in the applicable proposal or agreement.

Unless expressly included as a transferred deliverable, our underlying:

remain our property.

Third-party materials remain subject to their respective licenses and terms.

19 — Website, Landing Page, and Creative Work

Where our Services include landing pages, creative assets, copy, or other digital materials, the agreed scope determines what is delivered.

Unless expressly stated otherwise, ongoing hosting, domain registration, software subscriptions, premium plugins, stock assets, third-party licenses, and other external costs are not included.

Additional revisions or changes outside the agreed revision allowance may be charged separately.

20 — Tracking and Analytics

Where tracking and analytics are part of the Services, we may configure or assist with:

Tracking depends on website configuration, browser settings, consent mechanisms, platform policies, technical limitations, and third-party systems.

We cannot guarantee that tracking will capture every user interaction or conversion.

The Client remains responsible for ensuring that its website and data practices meet applicable privacy and consent requirements.

21 — Personal Data

Both parties agree to handle personal information in accordance with applicable privacy and data-protection laws.

Where we process personal data on behalf of a Client, the parties may enter into additional data-processing terms where required.

The Client is responsible for ensuring that personal information supplied to us has been collected and disclosed lawfully and that appropriate notices, permissions, consents, or other legal requirements have been satisfied where applicable.

Fuye Digital Media may process personal information as necessary to provide the Services, manage the client relationship, communicate with the Client, maintain records, and perform other lawful business purposes.

Our Privacy Policy explains how we handle personal information collected through our website.

Thailand’s PDPA provides a framework governing the collection, use, disclosure, security, and rights associated with personal data, including mechanisms for data-subject requests.

22 — Confidentiality

Each party may receive confidential information belonging to the other party.

Confidential information may include:

Each party agrees to use confidential information only for the relevant business relationship and to take reasonable steps to prevent unauthorized disclosure.

This obligation does not apply to information that:

23 — Account Access and Security

Where you provide account credentials or access permissions, you are responsible for ensuring that the access provided is authorized.

We will use reasonable measures to protect credentials and access information within our control.

You should not provide access beyond what is reasonably necessary for the Services.

If you become aware of unauthorized access to an account, you should notify us promptly.

24 — Reporting

Where reporting is included in the agreed Services, reports may include information such as:

Reporting is based on information available through relevant tracking systems and third-party platforms.

Third-party reporting may change, be delayed, or contain discrepancies.

Unless expressly agreed otherwise, reports are intended to support business and marketing decisions and do not constitute accounting, financial, legal, or investment advice.

25 — Fees and Payment

Fees will be stated in the applicable proposal, quotation, invoice, or service agreement.

Unless otherwise agreed:

Applicable taxes, duties, bank charges, payment-processing fees, or similar charges may be payable where required.

26 — Late Payments

If an invoice remains unpaid after its due date, we may, subject to applicable law:

We are not responsible for performance delays caused by non-payment.

Any interest or late-payment charge will apply only if expressly stated in the applicable agreement or otherwise permitted by applicable law.

27 — Refunds and Cancellation

Because digital marketing Services may involve work performed, campaign setup, strategy, research, creative development, account management, and third-party commitments, fees for work already performed are generally non-refundable unless otherwise required by applicable law or expressly agreed in writing.

If you wish to cancel ongoing Services, you must provide notice according to the applicable service agreement or proposal.

Cancellation does not automatically cancel:

Any specific cancellation or refund terms contained in a signed agreement will apply to the extent permitted by law.

28 — Client Delays

Project timelines depend partly on timely Client cooperation.

We are not responsible for delays caused by:

Where a delay materially affects a project, the delivery schedule may be adjusted accordingly.

29 — Third-Party Services

Our Services may depend on third-party products and services, including:

We are not responsible for third-party products, services, outages, policy changes, security incidents, pricing changes, or failures outside our reasonable control.

Third-party charges are generally the Client’s responsibility unless expressly included in the agreed scope.

30 — No Guarantee of Continuous Availability

We do not guarantee that our website, client dashboards, reporting systems, or other digital systems will always be available without interruption.

Maintenance, technical issues, security incidents, hosting problems, internet failures, third-party outages, and other circumstances may temporarily affect availability.

31 — Business Results

Our Services are designed to support marketing and business objectives, but we do not guarantee that they will generate a specific level of:

Your results may depend on factors including pricing, competition, sales processes, market conditions, customer demand, product quality, budget, and factors outside our control.

32 — Disclaimer of Warranties

To the maximum extent permitted by applicable law, Services are provided based on the agreed scope and information available to us.

We do not warrant that:

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited.

33 — Limitation of Liability

To the maximum extent permitted by applicable law, Fuye Digital Media will not be liable for indirect, incidental, consequential, special, or business losses arising from the Services, including loss of profits, revenue, business opportunities, goodwill, or anticipated savings.

Where legally permitted, our aggregate liability arising from a particular engagement will be limited to the fees actually paid to us for the Services giving rise to the claim during the applicable period specified in the relevant agreement.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

34 — Client Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold Fuye Digital Media and its personnel harmless from third-party claims, losses, liabilities, costs, and reasonable expenses arising from:

This provision does not apply to the extent the claim results from our own unlawful conduct or other circumstances where indemnification cannot lawfully be required.

35 — Suspension of Services

We may suspend Services where reasonably necessary because of:

Where reasonably possible, we will notify you before suspending Services.

36 — Termination

Either party may terminate an engagement according to the cancellation terms in the applicable agreement.

We may terminate or suspend an engagement where:

Upon termination, the Client remains responsible for amounts properly due for Services performed and approved costs incurred before termination.

37 — Effect of Termination

When Services end:

Where appropriate, we will cooperate reasonably in transferring relevant account access or agreed deliverables.

Additional transition work may be chargeable if it falls outside the original scope.

38 — Force Majeure

Neither party will be responsible for delay or failure caused by circumstances beyond its reasonable control.

This may include:

The affected party should notify the other party when reasonably possible.

39 — Electronic Communications

We may communicate with you electronically through email, messaging platforms, project-management systems, or other agreed channels.

Electronic proposals, approvals, confirmations, invoices, and other business communications may be used in connection with the Services.

Thailand’s Electronic Transactions Act provides a legal framework recognizing electronic transactions and electronic data in applicable civil and commercial transactions.

Where appropriate, electronic approval or acceptance may constitute authorization to proceed with the relevant work.

40 — Website Content

Information published on our website is provided for general informational purposes.

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that every statement will always be complete, current, or error-free.

Website content should not be treated as legal, financial, tax, accounting, or other professional advice.

41 — Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience.

We do not control and are not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

42 — Portfolio and Marketing Use

Unless otherwise agreed in writing, we may identify the Client as a client of Fuye Digital Media and display publicly available project materials for portfolio, case-study, or promotional purposes.

We will not intentionally disclose confidential information for promotional purposes.

If a separate agreement restricts portfolio use, that agreement will take precedence.

43 — Non-Solicitation

Unless otherwise agreed in writing, neither party will intentionally solicit for direct employment personnel of the other party who are materially involved in the engagement during the engagement and for a reasonable period afterward, subject to applicable law.

This provision does not restrict general recruitment advertisements that are not specifically directed at the other party’s personnel.

44 — Independent Contractor

Fuye Digital Media acts as an independent contractor.

Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise, fiduciary relationship, or agency relationship between the parties unless expressly agreed in writing.

45 — Assignment

Neither party may transfer its rights or obligations under an agreement in a manner that materially affects the other party without appropriate notice or consent, except where permitted by law or as part of a merger, restructuring, sale of business, or similar transaction.

46 — Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this website with a revised “Last Updated” date.

Changes will not automatically modify the terms of an existing signed agreement unless the parties agree to those changes or the applicable agreement permits them.

Your continued use of the website after an updated version is published may constitute acceptance of the updated website terms to the extent permitted by law.

47 — Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in effect.

48 — No Waiver

A failure or delay by either party to enforce a provision of these Terms does not constitute a waiver of that provision or the right to enforce it later.

49 — Entire Agreement

These Terms, together with the applicable proposal, quotation, statement of work, service agreement, and other documents expressly incorporated into the engagement, constitute the agreement between the parties concerning the relevant Services.

They replace prior discussions or communications concerning the same subject matter to the extent permitted by law.

50 — Governing Law

These Terms and the relationship between Fuye Digital Media and the Client will be governed by the laws of Thailand, subject to any mandatory provisions of applicable law.

Any dispute that cannot be resolved through good-faith discussion will be submitted to a court of competent jurisdiction in Thailand, unless the parties agree to another lawful dispute-resolution method in writing.

51 — Dispute Resolution

If a dispute arises, the parties should first attempt to resolve it through good-faith communication.

The parties may discuss:

Nothing in this section prevents either party from seeking urgent legal relief where necessary or exercising rights that cannot lawfully be waived.

52 — Contact Us

If you have questions about these Terms, our Services, an agreement, an invoice, or a project, please contact us:

Company: Fuye Digital Media (Thailand) Co., Ltd.

Website: fuyedigitalmedia.com

Address: 192/54 Kulpunville Village, Moo 4, Mae Hia Sub-district, Muang District, Chiang Mai Province Chiangmai 50100 Thailand

Email: sales@fuyedigitalmedia.com