Last Updated: September 18, 2026
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request a quote, use our services, or otherwise interact with us.
As a company operating in Thailand, we handle personal information in accordance with applicable laws and regulations, including Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA) where applicable. Thailand’s official Personal Data Protection Commission (PDPC) materials describe privacy notices in terms of the purposes and details of collecting, using, or disclosing personal data, as well as data-subject rights and international transfers.
01 — About Fuye Digital Media
Company: Fuye Digital Media (Thailand) Co., Ltd.
Website: fuyedigitalmedia.com
Address: 192/54 Kulpunville Village, Moo 4, Mae Hia Sub-district, Muang District, Chiang Mai Province Chiangmai 50100 Thailand
Email: sales@fuyedigitalmedia.com
For privacy-related questions or requests concerning your personal information, please contact us using the details above.
02 — Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information.
Information You Provide
This may include:
- Full name
- Business or company name
- Work email address
- Telephone or mobile number
- Job title or business role
- Website address
- Information about your business
- Marketing goals and requirements
- Advertising account information
- Information included in inquiries or consultation requests
- Information provided through forms, emails, calls, or other communications
We aim to collect information that is relevant to the purpose for which it is being collected.
Client Information
When providing marketing services, we may receive additional information from clients, such as campaign information, advertising account data, website information, audience information, conversion data, customer or lead information, and other business information necessary to perform the agreed services.
If you provide us with personal information relating to your customers, employees, prospects, or other individuals, you are responsible for ensuring that you have the appropriate legal basis, authority, notices, and permissions required to provide that information to us.
03 — Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
Depending on the technologies used on the website, this may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website interaction data
- Session information
- Approximate location derived from technical information
- Website performance information
We may use this information to operate, secure, analyze, and improve our website and services.
04 — How We Collect Personal Information
We may collect personal information:
- Directly from you through website forms
- When you request a quote
- When you contact us by email or telephone
- During consultations or sales discussions
- When you become a client
- Through our website and its technologies
- Through analytics and advertising technologies
- From clients in connection with our services
- From publicly available business sources
- From third-party platforms or service providers where permitted by law
Where personal information is obtained from a source other than the individual concerned, we will handle it in accordance with applicable legal requirements.
05 — How We Use Personal Information
We may use personal information for the following purposes:
- Responding to inquiries and quote requests
- Contacting prospective clients
- Understanding your business and marketing requirements
- Preparing proposals and service plans
- Providing digital marketing services
- Managing advertising campaigns
- Managing lead-generation activities
- Performing conversion optimization
- Managing social media and digital brand-presence activities
- Monitoring and reporting campaign performance
- Measuring conversions and marketing activity
- Communicating with clients about projects
- Processing payments and maintaining business records
- Improving our website and services
- Understanding website usage
- Maintaining website and information security
- Preventing fraud, misuse, or unauthorized activity
- Complying with applicable legal obligations
- Establishing, exercising, or defending legal claims
- Carrying out other purposes permitted by applicable law
We seek to use personal information only for purposes that are appropriate, relevant, and reasonably necessary.
06 — Legal Bases for Processing
Depending on the circumstances and applicable law, we may process personal information on one or more lawful bases, including:
- Where you have provided consent
- Where processing is necessary to take steps at your request before entering into a contract
- Where processing is necessary to perform a contract
- Where processing is necessary to comply with a legal obligation
- Where processing is necessary for our legitimate interests, where permitted by law
- Where another lawful basis under applicable law applies
We do not rely on consent where another lawful basis is appropriately available and applicable.
Where processing is based on consent, you may withdraw your consent where permitted by law. Withdrawal of consent does not affect processing that occurred before withdrawal.
07 — Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
- Keep the website functioning
- Remember preferences
- Understand website traffic
- Measure website performance
- Analyze visitor behavior
- Improve website functionality
- Measure advertising performance
- Understand conversions
- Support remarketing or audience-related activities where applicable
The technologies used on our website may change as our website, services, and technology providers change.
Where consent is required for particular cookies or tracking technologies, we will provide an appropriate consent mechanism.
You may also be able to control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
08 — Analytics and Website Measurement
We may use analytics services to understand how visitors use our website and how our marketing performs.
Depending on the tools actually implemented on the website, this may include information about:
- Traffic sources
- Pages viewed
- Website interactions
- Device and browser information
- Approximate location
- Events or conversions
- Referral sources
- General usage patterns
Analytics providers used by the website: [Insert actual providers, such as Google Analytics, if applicable]
We will update this section if the website’s analytics technology changes materially.
09 — Advertising and Tracking Technologies
Because we provide paid campaign management and optimization services, our website and client campaigns may use advertising and measurement technologies.
These may include:
- Conversion tracking tags
- Advertising pixels
- Cookies
- Event tags
- Audience measurement tools
- Remarketing technologies
- Campaign tracking parameters
- Platform-specific measurement tools
These technologies may help us and our clients understand whether advertising generates website visits, enquiries, leads, purchases, or other agreed actions.
Third-party advertising platforms may independently collect and process information according to their own privacy policies and terms.
10 — Paid Advertising Services
Fuye Digital Media may manage campaigns through advertising platforms such as Google Ads, Microsoft Advertising, social media advertising platforms, and other digital advertising networks.
Depending on the campaign, these services may involve:
- Campaign information
- Advertising identifiers
- Audience information
- Conversion events
- Website interactions
- Lead information
- Campaign performance data
The specific information processed depends on the platform, campaign configuration, tracking implementation, and applicable law.
We do not control the independent privacy practices of third-party advertising platforms.
11 — Lead Generation and Conversion Services
When providing lead-generation or conversion optimization services, we may process information connected with enquiries, forms, landing pages, conversion events, CRM systems, or other marketing activities.
This may include:
- Name
- Email address
- Telephone number
- Company information
- Enquiry details
- Lead source
- Campaign information
- Conversion information
Where we process such information on behalf of a client, our role may be that of a processor or service provider depending on the circumstances and applicable law.
The client remains responsible for determining the appropriate purpose and lawful basis for personal information it provides to us where the client controls that information.
12 — Social Media and Brand Visibility Services
Our services may involve social media platforms, search platforms, local listings, and other digital channels.
We may access or process information such as:
- Social media account information
- Page or profile information
- Comments and messages
- Engagement information
- Content and publishing information
- Audience information
- Platform performance data
We only access information reasonably necessary to perform the services agreed with the client.
Third-party platforms remain responsible for their own independent processing of personal information.
13 — Information from Third Parties
We may receive information from third parties where appropriate and lawful.
These sources may include:
- Advertising platforms
- Analytics providers
- Social media platforms
- Clients
- CRM or marketing platforms
- Business directories
- Publicly available business sources
- Technology providers
- Other service providers
We handle information received from third parties according to the applicable purpose, contractual arrangements, and legal requirements.
14 — How We Share Personal Information
We may disclose or provide access to personal information where reasonably necessary for our business operations or services.
Recipients may include:
- Technology service providers
- Website and hosting providers
- Analytics providers
- Advertising platforms
- Social media platforms
- CRM and marketing technology providers
- Cloud-storage providers
- Payment providers
- IT and security providers
- Professional advisers
- Legal or regulatory authorities where required
- Business successors or parties involved in a corporate transaction
We do not sell personal information as a general business practice.
We may disclose information where necessary to provide a requested service, operate our business, comply with applicable law, protect our rights, or fulfill another lawful purpose.
15 — Third-Party Service Providers
We may use third-party providers to support our business and deliver services.
These providers may assist with:
- Website hosting
- Cloud storage
- Analytics
- Advertising
- Social media management
- CRM systems
- Project management
- Payment processing
- Cybersecurity
- Technical support
Where appropriate, we seek to limit access to personal information to what is reasonably necessary for the provider to perform its services.
Third-party providers may process information according to their own terms and privacy policies.
16 — International Data Transfers
Fuye Digital Media is based in Thailand, but some of the service providers and digital platforms we use may operate outside Thailand.
As a result, personal information may be transferred to, stored in, or accessed from countries outside Thailand.
Thailand’s PDPC materials specifically address international transfers and describe circumstances and safeguards relevant to transferring personal information outside Thailand.
Where applicable, we will take steps required by law to ensure that international transfers are subject to appropriate safeguards.
17 — Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Destruction
- Alteration
- Misuse
- Other unauthorized processing
Access to personal information may be limited according to business responsibilities and operational requirements.
However, no website, electronic transmission, cloud service, or storage system can be guaranteed to be completely secure.
18 — Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Managing client relationships
- Maintaining business and financial records
- Responding to enquiries
- Resolving disputes
- Enforcing agreements
- Meeting legal or regulatory obligations
- Maintaining security
- Establishing or defending legal claims
The appropriate retention period depends on the nature of the information, the purpose for which it is processed, contractual requirements, and applicable law.
When personal information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
19 — Marketing Communications
If you contact us or become a client, we may send communications relating to:
- Your enquiry
- Requested services
- Project updates
- Account or billing matters
- Service information
- Business communications
- Promotional or marketing information where permitted
You may request that we stop sending promotional communications by using an available unsubscribe mechanism or contacting us directly.
Opting out of promotional communications does not necessarily stop important transactional, contractual, security, or legal communications.
20 — Your Rights Under Applicable Law
Depending on the circumstances and applicable law, you may have rights concerning your personal information.
These may include rights to:
- Request access to your personal information
- Request a copy of your personal information
- Request correction or updating of inaccurate information
- Request deletion or destruction of personal information where applicable
- Request restriction or suspension of certain processing
- Withdraw consent where processing is based on consent
- Object to certain processing where applicable
- Request data portability where applicable
- Lodge a complaint with the relevant supervisory authority
The exact scope and conditions of these rights depend on applicable law and the circumstances of the processing.
Thailand’s PDPC materials identify data-subject rights including access, correction, deletion, and other rights under the PDPA framework.
21 — How to Exercise Your Rights
To submit a privacy request, contact us using:
Company: Fuye Digital Media (Thailand) Co., Ltd.
Website: fuyedigitalmedia.com
Address: 192/54 Kulpunville Village, Moo 4, Mae Hia Sub-district, Muang District, Chiang Mai Province Chiangmai 50100 Thailand
Email: sales@fuyedigitalmedia.com
To protect personal information, we may need to verify your identity before completing certain requests.
We will review and respond to requests within the period required by applicable law.
Where we cannot fulfill a request, we will provide an explanation where required.
22 — Information You Choose Not to Provide
Some information may be necessary for us to:
- Respond to your enquiry
- Prepare a quote
- Enter into an agreement
- Provide requested services
- Process payments
- Meet legal obligations
If you do not provide information that is necessary for a particular purpose, we may not be able to provide the relevant service or respond fully to your request.
Where appropriate, we will explain the consequences of not providing required information.
23 — Children’s Privacy
Our services are primarily designed for businesses and organizations.
We do not knowingly seek to collect personal information from children for independent marketing purposes.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action where required by law.
24 — Third-Party Websites
Our website may contain links to third-party websites, advertising platforms, social networks, software services, or other online resources.
We do not control the privacy practices or security of those third parties.
Information you provide directly to a third-party website is subject to that provider’s privacy policy and terms.
We recommend reviewing the privacy policy of any third-party service before submitting personal information.
25 — Business Transactions
If Fuye Digital Media undergoes a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.
Any such transfer will remain subject to applicable privacy obligations.
26 — Privacy of Client-Supplied Data
When a client provides us with personal information for campaign management, lead generation, CRM integration, conversion tracking, or another service, the client is responsible for ensuring that the information has been collected and provided lawfully.
This may include ensuring that:
- Appropriate privacy notices have been provided
- A valid legal basis exists for processing
- Required consents have been obtained
- Individuals have been informed about relevant marketing activities
- Data supplied to us is reasonably necessary for the agreed service
We will process client-supplied information according to the applicable agreement, service instructions, and legal requirements.
27 — No Guarantee of Absolute Security
While we take reasonable steps to protect personal information, no security system can eliminate every possible risk.
We therefore cannot guarantee that information transmitted through the internet or stored electronically will always remain completely secure.
If we become aware of a personal-data incident requiring notification under applicable law, we will take the steps required by the applicable legal framework.
28 — Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, business practices, or applicable legal requirements change.
When we make changes, we will update the Last Updated date at the top of this policy.
Where required by law, we may provide additional notice or obtain consent before implementing material changes.
29 — Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact us.
Company: Fuye Digital Media (Thailand) Co., Ltd.
Website: fuyedigitalmedia.com
Address: 192/54 Kulpunville Village, Moo 4, Mae Hia Sub-district, Muang District, Chiang Mai Province Chiangmai 50100 Thailand
Email: sales@fuyedigitalmedia.com